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General Dental Information
and Education Page
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Child's
First Visit |
The
statement sent to you when the insurance company settles an insurance
claim, is your Explanation of Benefits (EOB). It takes time and
patients to learn how to understand this document. Like so many
thing in the insurance industry, there is no standard for this document.
They all contain the same information, it is just organized and
describe differently by different insurance companies. The best
way I can think of to help you understand EOBs is to go through
several example one at a time.
Each of the EOBs we will be looking at are actual
patient EOBs that have had all the information about the patient
remove. You will notice on each of our examples an area that contains
information about the policy holder and the patient treated. Always
check this information carefully. The insurance companies sometimes
get this information wrong and you will need to contact them to
get it corrected. Insurance companies will not change this information
based on the word of your dental office, only the policyholder can
correct these errors.
To start looking at EOB examples click
here.
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